Healthcare is an industry that affects everyone, but one that has historically had a reputation for less-than-positive customer experiences. However, customer experience is now becoming a focus of many healthcare companies and clinics. This is aided by new approaches and technology that have the power to transform healthcare. Here are five top trends for healthcare customer experience for 2018 and beyond.
1. Augmented Reality Training For Healthcare
2. Leveraging Data For Healthcare
3. Patient Personalization
4. Using Wearable Devices In Healthcare
5. Hospitals Using Smart Technology
